Legal notice

This Legal Notice sets out the statutory information and regulatory compliance details for Vertex Labs in terms of Section 43 of the South African Electronic Communications and Transactions Act 25 of 2002 (ECTA).

1. Business Information & Website Owner

  • Full Name of Website Owner: Vertex Labs

  • Trading Name: Vertex Labs

  • Main Business Activity: Additive manufacturing, 3D printing services, and retail of 3D-printed products.

  • Website URL: vertexlabs3d.co.za

  • Contact Email: info@vertexlabs3d.co.za

  • Physical Location: Centurion, Gauteng, South Africa (Full physical address provided to customers upon completion of collection orders or upon reasonable request).

2. Statutory Disclosure (ECTA Compliance)

In terms of Section 43 of the ECTA, users accessing this site and purchasing goods or services online are entitled to the following disclosures:

  • Product Specifications: Full descriptions of products, digital designs, and printing services are provided on individual product listing pages.

  • Pricing: All prices quoted on vertexlabs3d.co.za are in South African Rand (ZAR). Pricing for delivery is calculated at cost based on standard courier rates.

  • Payment Gateways: Secure payment options and acceptable payment methods are indicated at checkout.

  • Full Terms & Conditions: You can review our full operational policies through our [Terms of Service], [Return & Refund Policy], and [Shipping Policy].

3. Copyright & Intellectual Property Notice

All rights reserved. Unless otherwise specified, all content on this website—including text, graphics, logos, images, custom model designs, product renders, and website source code—is the property of Vertex Labs and is protected under South African and international copyright and intellectual property laws.

Unauthorised reproduction, distribution, modification, or commercial exploitation of any material on this website without explicit written consent from Vertex Labs is strictly prohibited.

4. Disclaimer of Liability

  • Website Content: While Vertex Labs endeavors to keep the information on this website accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or availability of the website or the information, products, or services contained on it.

  • External Links: This website may contain links to third-party sites (e.g., courier tracking portals or payment processors). Vertex Labs exercises no control over the content, privacy practices, or availability of third-party websites and accepts no liability for them.

5. Privacy & Data Protection (POPIA Compliance)

Vertex Labs is committed to protecting your personal data in compliance with the Protection of Personal Information Act (POPIA).

  • Collection of Information: We collect personal information (such as your name, email address, delivery address, and contact number) solely for the purpose of processing, fulfilling, and delivering your orders.

  • Third-Party Disclosure: Personal information is never sold or rented to third parties. Data is shared strictly with necessary operational service providers (such as courier partners) required to complete your order.

6. Governing Law & Jurisdiction

This website, its legal notices, and all transactions conducted via vertexlabs3d.co.za shall be governed by, construed, and enforced in accordance with the laws of the Republic of South Africa. Users submit to the exclusive jurisdiction of the South African courts in the event of any dispute.